Privacy Policy — Huntsman Miniatures

1. Overview

This Privacy Policy explains how Huntsman Miniatures collects, uses, stores, and protects your personal information. By using our website or placing an order, you agree to the practices described in this policy.

Huntsman Miniatures operates in the United Kingdom and complies with UK GDPR and all relevant data‑protection regulations.

2. Information We Collect

We collect only the information necessary to process orders, fulfil commissions, and communicate with customers.

A. Information you provide

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Order details

  • Commission details

  • Messages sent via email or contact forms

B. Automatically collected information

When you visit our website, basic technical data may be collected, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

This information is used for analytics and site functionality.

3. How We Use Your Information

Your information is used solely for:

  • Processing and fulfilling orders

  • Creating and delivering custom commissions

  • Communicating about orders, issues, or updates

  • Responding to customer inquiries

  • Improving website functionality and user experience

  • Legal compliance (e.g., tax records)

We do not use your information for marketing unless you explicitly opt in.

4. Legal Basis for Processing

Under UK GDPR, Huntsman Miniatures processes personal data based on:

  • Contractual necessity (processing your order)

  • Legitimate interest (site security, fraud prevention, analytics)

  • Legal obligation (record‑keeping for tax purposes)

  • Consent (only when explicitly given)

5. Data Storage & Security

We take reasonable measures to protect your data, including:

  • Secure payment processing via Stripe or PayPal

  • Encrypted communication channels (HTTPS)

  • Restricted access to customer information

  • Secure storage of order records

No payment card details are stored by Huntsman Miniatures.

6. Sharing Your Information

Huntsman Miniatures does not sell, trade, or share your personal information with third parties.

Your data may be shared only with:

  • Payment processors (Stripe, PayPal)

  • Shipping carriers (Royal Mail or equivalent)

  • Legal authorities if required by law

These parties receive only the information necessary to perform their services.

7. Cookies & Analytics

Our website may use cookies or analytics tools to improve functionality and user experience.

Cookies may collect:

  • Session data

  • Preferences

  • Basic usage statistics

You can disable cookies in your browser settings, though some features may not function correctly.

8. Data Retention

We retain customer information only as long as necessary for:

  • Order fulfilment

  • Legal obligations

  • Record‑keeping

  • Customer support

You may request deletion of your personal data at any time (see Section 10).

9. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Request restriction of processing

  • Object to certain types of processing

  • Request a copy of your data in a portable format

To exercise these rights, contact us using the details below.

10. Data Deletion Requests

You may request deletion of your personal information at any time.

We will delete your data unless:

  • It is required for an active order

  • It is needed for legal or tax obligations

  • It is necessary for resolving a dispute

11. Children’s Privacy

Huntsman Miniatures does not knowingly collect data from individuals under 16. Resin miniatures are not toys and are not intended for children.

12. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third‑party websites.

13. Changes to This Privacy Policy

Huntsman Miniatures may update this Privacy Policy at any time. Changes will be posted on this page and apply to all future interactions.

14. Contact Information

For privacy‑related questions, data requests, or concerns:

Email: HuntsmanMiniatures@outlook.com Contact Form: Available on the website Location: United Kingdom